What makes a concept or piece of content stand out? It's still a sound insight that establishes an authentic connection with the audience and provides a clear takeaway, advancing them along the marketing funnel and/or increasing loyalty to the brand. The 'magic' happens with well-defined processes, collaboration and continuous feedback, that foster (human) creativity.
Translating insights into well-orchestrated campaigns has been a central part of my roles, starting with my early professional years in telecoms and continuing through my work with complex B2B customer systems.
Approach
Alongside lead generation, the objective of any content strategy is community creation around the brand's core idea.
Personas are essential for mapping content, formats, and touchpoints to the different stages of the audience journey; also consider groups that can drive change at industry level.
Insights often emerge from a sequence of 'Why' questions, a moment of the customer's journey, or their day-to-day life.
Partnerships and thought leadership allow the brand to tap into a broader story, maximising the potential of earned and shared media.
Maximise the value of the content by taking a modular approach during creation and through repurposing: to spark and sustain conversations, good ideas and cases should be repeated, reframed for new audiences, and reshared.
Storytelling taps into the audience values and identity, helping to initiate change and make it stick; more on sustainability communications.

Selected projects
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Concepts, content & integrated campaigns